Refund policy

For standard items, if you are not 100% satisfied with your purchase, you may return or exchange the product(s). Returns and exchanges can be initiated within 14 days of receipt. Item(s) must be received back within 30 days of receipt. Any product(s) you return must be in the same condition you received it. Shipping costs are non-refundable.

Please note: The returning item is your responsibility until it reaches us. The cost of returning the item to us is your responsibility. We cannot provide refunds or exchanges on products that are lost in the post when being returned back to us.

To initiate a return or exchange, please contact us at returns[at]ssbunny.com. All returns and exchanges must be authorized before the product is shipped back.